Privacy policy
Privacy Policy
Effective date: September 22, 2026
Movenza respects your privacy. This policy explains what personal information we collect, how we use and share it, how long we keep it, and the choices available to you when you visit our store or place an order.
Information we collect
We may collect information you provide when placing an order, contacting us or creating an account, including your name, email address, billing and delivery address, telephone number and order details. Payment details are processed by our payment providers and are subject to their privacy policies. Shopify and our store technologies may also collect technical information about your device and use of the store, including through cookies and similar technologies.
How we use information and our legal bases
We use information to process payments and orders, deliver products, provide customer support and order tracking, and handle returns. This is necessary to perform our contract with you. We use information to meet tax, accounting, consumer-protection and other legal obligations where applicable. We may use information to protect our store, prevent fraud, keep services secure and improve the shopping experience where we have a legitimate interest and that interest does not override your rights. We send marketing communications only where permitted and, when required, with your consent. You can withdraw consent or unsubscribe at any time.
Sharing information
We share personal information only as needed with Shopify, payment providers, carriers, fulfillment partners and service providers that help us operate the store, provide customer support or track orders, including Track123. These providers may process information on our behalf or under their own privacy policies. We may also disclose information when required by law or to protect our rights.
Cookies
Our store uses cookies and similar technologies that are necessary for the site to function and may use them to remember preferences, understand store usage and support marketing. Where required, non-essential cookies are used only with your consent. You can manage your preferences through the cookie consent tool shown on our site or your browser settings.
Retention and security
We keep personal information only for as long as needed for the purposes described in this policy, including fulfilling orders, providing support, meeting legal and accounting obligations, resolving disputes and enforcing agreements. The period depends on the type of information and the applicable legal requirements. When information is no longer needed, we delete or anonymise it where reasonably possible. We use reasonable safeguards, but no online transmission or storage method can be guaranteed completely secure.
Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, restrict or object to certain processing, receive a copy of your information, and withdraw consent. To exercise these rights or ask a privacy question, contact support@wearmovenza.com. You may also lodge a complaint with your local data protection authority.
Children
Our store is not intended for children under the age required by applicable law, and we do not knowingly collect their personal information.
International transfers
Your information may be processed in countries outside your own. Where required, we use legally recognised safeguards for international transfers.
Changes
We may update this policy from time to time. The latest version and its effective date will be posted on this page.
Contact
Data controller: Movenza LLC
Privacy contact: support@wearmovenza.com
Phone: +1 (850) 741-3574
Registered address: 10322 Coastal Hwy, Lewes, Delaware 19958, United States